Help

It usually lands within a few minutes of paying. Give it a few minutes first. Then check your spam folder and, in Gmail, the Promotions tab. Search your inbox for "One-Day Shoot Script Kit". It comes from Landon Ward at Cosmic Arc Media, and some mail providers hold a first email from a new sender.

Still nothing? Email support@supershoot.app from any address and give me the email you used at checkout. I'll resend it.

The links go to Google Drive, Docs and Sheets. The usual cause is being signed into a different Google account than the one you want, or a work account that blocks outside links. Two fixes:

• Open the link in a private or incognito window. It has no signed-in account to get in the way.
• Or switch accounts with the profile picture at the top right of the Google page, then reload.

A big file can also show a Google page that says it can't scan for viruses. Choose Download anyway, or use the "Open the PDF" link and download from the viewer. If a link still won't open, tell me which one and I'll fix it.

The script template is a Google Doc and the planning sheet is a Google Sheet. You work in your own copy so the original stays clean.

1. Click the link for the Doc or the Sheet in your download email.
2. If Google shows a "Make a copy" screen, click it. If it opens the file itself, choose File, then Make a copy.
3. Name your copy and pick a folder in your Drive.

You need a Google account. Do the same for the Sheet. Edit only your copies.

The starter vault and the Claude skill each come as a zip, a folder squeezed into one file.

On a computer

On a Mac, double-click the zip and a folder appears next to it. On Windows, right-click the zip, choose Extract All, then Extract.

On a phone

On an iPhone, the download lands in the Files app. Tap the zip and a folder appears beside it. On Android, open the Files app, tap the zip and choose Extract.

One exception: the Claude skill zip stays zipped when you add it to the Claude apps. Upload the zip as it is. Only unzip it for Claude Code. The vault works from a computer more easily than from a phone, because you upload its six files into your AI project.

The skill packs the guide's prompts so Claude runs them for you. You install it once.

In Claude Code

1. Unzip the skill and copy the whole one-day-shoot folder into ~/.claude/skills/. Afterward, ~/.claude/skills/one-day-shoot/SKILL.md should exist.
2. Start Claude Code. A session that's already open picks up the new skill on its own.
3. Type /skills and look for one-day-shoot in the list.
4. Open Claude Code in the folder where your starter vault lives, so it can read your files.

In the Claude apps

1. Check that code execution is on. On Free, Pro and Max, that's Settings, then Capabilities, then Code execution and file creation.
2. Open Customize, then Skills. Click the plus button, choose Create skill, then Upload a skill.
3. Pick the one-day-shoot zip from your download, and switch the skill on.
4. Start a new chat and paste in your two profiles first. The app has no folder to read, so it works from what you paste.

On a Team or Enterprise plan, an owner has to turn Skills on before the upload option shows. Menu names shift as the apps update, so if a label isn't where I say, search Settings for "Skills". Then say "plan my next shoot" and Claude tells you which step you're on.

Every prompt in the guide was tested in Claude, three runs each. The guide also shows how to set up ChatGPT Projects, and the prompts are plain text, so they paste into ChatGPT too. I haven't run the test pass there yet, so expect a little more steering.

The skill is for Claude only, and the editing path in Chapter 8 is written for Claude Code, which needs a paid Claude plan.

Gemini isn't covered in the guide, and the prompts haven't been tested there. They're plain text, so you can paste them into Gemini or any other chat AI. Expect to work out the file and project steps yourself.

That's normal. AI tools don't give the same answer twice, so two runs of one prompt come out different. To steer it:

• Keep your starter vault files loaded. Your voice profile, business profile and banned phrases pull every run toward you.
• Tell it what to change. "Shorter first line", "drop the statistic", "say it like I would to a customer" works better than running the prompt again.
• Ask for three options, pick the best bits and tell the AI which ones you kept.
• Paste in a script you liked and say "write the next one like this".
• Fill the gaps yourself. Where a prompt writes [NEED: something], give it the real fact.

Read every script before you film. The guide's anti-AI pass in Chapter 5 catches a lot of stiff phrasing.

Reply to your download email within 7 days of buying and say you want a refund. No forms, no questions. If you can't find the email, write to support@supershoot.app from the address you bought with. The refund policy has the rest.

If you know something your customers don't, yes. The worked example is a plumber I made up, and the spot picks also cover a real estate agent, a bakery, a personal trainer and a solo creator at home. I run the method for a real estate agent, a trash hauler, a medical clinic and a church.

If your industry has rules about what you can claim, such as health, legal or financial work, you still check every script against them yourself.

No. The guide, the prompts, the template and the planning sheet all work without it. The Supershoot app is a separate product that runs the shoot on your phone. Kit buyers get their first month free when it launches, which is a bonus.

I haven't set a launch date. When the app is ready, I'll email an App Store offer code to the email address you bought the kit with. You redeem it in the App Store. You don't need to do anything now. If you change your email before launch, write to support and I'll update it. The terms list the conditions.

Stripe, the payment processor, handles the payment and sends a receipt to the email you bought with. If you can't find it, email support@supershoot.app with your purchase email. Tell me if you need a business name or address on it, and I'll send you a copy.

Supershoot runs on iPhone only, on iOS 26.0 or later, in portrait with a dark appearance. There's no iPad or Mac version. iOS 26 runs on iPhone 11 and later, including the iPhone SE (2nd generation) and later. Apple's list of supported models has the rest.

There's no account and no sign-in. Speech timing needs a one-time download of the English (US) speech model, which iOS handles, so be online the first time you assemble or auto trim. Hook suggestions need Apple Intelligence on your iPhone, and the button is hidden when it's off or unsupported. Nothing else needs it. Your app version and build show in Settings, About.

Camera and microphone are requested together when the Record screen opens. If either is off, Record shows which one it needs, with Open Settings and Exit to Review. Your scripts and takes stay, and Record re-checks when you come back from Settings.

Photos is add-only access, and it's requested when you first save a reel or turn on Save every take to Photos. If you deny it, saving a reel shows "Photos access was not granted. Allow adding photos in Settings > Supershoot." With Save every take on, a message says takes aren't being saved to Photos, and Record settings shows the same warning. Everything else works, and Export takes and the editor files don't need Photos.

Supershoot never asks for full Photos access. Speech recognition shows no prompt, because the speech tool runs on the iPhone. If speech isn't available or its download fails, trimming uses audio level only and captions have no words to show.

Paste them, or save them as a .txt file and use Open a file. Supershoot cleans up most AI chatter, labels and tables on its own. For anything that comes out odd, there's a copy-paste prompt and a full list of import messages on the formatting guide.

A spot is a camera position. Mark the lines you shoot from each one with [SPOT A], [SPOT B] on their own line before that part of the script. With no markers, spots are assigned for you and rotate so the same spot never repeats back to back. The formatting guide lists every marker form the importer reads.

Each exported take is named with its script, beat, spot and take number, like S01 B02 A T1.mov.

Any Bluetooth keyboard-style clicker works on the Record screen.

• Forward keys: Page Down, Right Arrow, Down Arrow, Space, Return.
• Back keys: Page Up, Left Arrow, Up Arrow.
• Forward starts a take and stops it.
• Back retakes the beat while you're recording, or goes to the previous beat when you're ready. Hold Back for 0.6 seconds to discard the take.

Volume down, the Action button and Camera Control also act as forward while Record is open, and volume up acts as back. I haven't confirmed on a device whether those keep firing during a recording. Outside Record, and while a text field has focus, the keys behave normally.

In Record settings, Countdown before talking is Off, 3 s or 5 s, and the default is 3 s. Recording starts right away, then a big 3, 2, 1 shows. The higher beep is GO, and trimming starts after GO.

Countdown beeps are on by default and switch off with the countdown. With beeps off, the countdown is visual, with a tap each second and a firmer one for GO, and the phone records with the speaker path off.

Press Back while you're recording and the app retakes the beat. Earlier tries that a retake pushes aside are called replaced takes, and the take you keep is the one that counts. Replaced takes stay on your phone until you clear them: Settings, Storage, Delete replaced takes removes them and leaves your kept takes alone. Prepare files for an editor includes replaced takes as disabled clips on their beat.

Assemble builds your reels from the takes you kept. The first time, you need to be online so iOS can download the English (US) speech model. Without it, trimming goes by audio level only.

Reels render to a temporary file, and iOS may clear temporary files, so save each reel to Photos or share it when it's done.

Captions are off by default. Turn them on in the clip editor's Captions tool or under Assemble, Captions and hook. The presets are Bold, Clean, Yellow and Boxed. Captions show what you said, with times from on-device speech, which is English (US) only today.

Remove steady tones is on by default (Record settings, Takes). When a reel is made, the app looks for a constant whistle or whine, one pitch holding through a take between 1 and 18 kHz, and notches it out of the reel's audio. Your recorded takes aren't changed. The cleaned audio is a separate file beside each take, and Export takes includes it. Record settings, Microphone lists the measured tone for your last kept takes.

• Save to Photos. In Assemble, per reel, or Save all to Photos. It uses add-only access.
• Save every take. In Record settings, Takes. It's off by default, adds each kept take to Photos in the background and never while a take records. Photos drops file names.
• Export takes. In the Review menu. It makes a folder named for the shoot with every kept take named like S01 B02 A T1.mov in script order, a ... audio.caf next to any take with cleaned audio, and a README.txt with the script text. Save it to Files or AirDrop it from the share sheet. Your takes aren't moved.
• Prepare files for an editor. In Assemble. It gives you an FCPXML with relative paths to the take files, zipped with the takes, shared from the share sheet. If zipping fails you get loose files.

Reels go into an album named after the shoot only if you gave full Photos access earlier in iOS Settings. Otherwise they save loose to your library.

Takes live in the app's own storage, in a folder per shoot with a folder per beat. Photos and iCloud Drive don't hold them and nothing syncs them. The app doesn't exclude them from device backups, so iOS backups include them.

• Deleting the app deletes every shoot, take and setting in it. Anything you saved to Photos or exported to Files stays where you put it.
• Deleting a shoot on Home deletes its folder and takes.
• Review, Reset takes deletes the takes and keeps your scripts.
• Settings, Storage shows the space each shoot uses. Delete replaced takes removes earlier tries that a retake pushed aside, and keeps your kept takes.

In the app, go to Settings and tap Contact support. It opens an email to support@supershoot.app with your app version, iOS version and device model filled in. Nothing is sent until you press Send. You can also email me directly. Before you do, the troubleshooting page may already have your answer.